Whether visiting Bansko for business or leisure purposes, the Kempinski Hotel Grand Arena is the ideal base from which to work or explore all that the town has to offer. Located at the footsteps of the Pirin Mountains, the hotel is situated right next to the Gondola lift station that takes you all the way up to highest snowcapped slopes, half pipes and snowboard facilities and a biathlon track with shooting range. The shopping and cultural district of Bansko is also easily accessible within walking distance from the hotel. The town offers a wide variety of bars, apres-ski pubs and traditional style restaurants with the finest Bulgarian cuisine and wine.

159 elegant Deluxe Rooms & Suites, each with private balcony, including breathtaking views to the city of Bansko or Pirin Mountian, including 110 Deluxe Rooms, 22 Executive Club Rooms, 17 Junior Suites, 7 Deluxe Suites, and 3 Alpine Suites. 36 non-smoking rooms.
All rooms and suites have private safe boxes and wireless Internet access. We offer 24-hour room service to all guests and a newspaper free of charge.

The Zalez Spa Center offers a full range of traditional massages, as well as skin and body spa treatments. Our state-of-art facility includes outdoor & indoor swimming pools, kids pool, indoor & outdoor hot tubs, outdoor tennis court, steam room and saunas, fitness centre, float tank, Hammam, solarium and unique snow room.

The Softtouch Ayurveda Center is a part of the established up-scale Zalez Spa & Wellness Center. Guests enjoy all kinds of value added services from traditional Ayurvedic treatments to innovative and modern means of healing and revitalization. The Center offer twenty different body massages and head and face treatments each done by experienced professionals and with genuine oils and herbs from Far East.